Mizzou Communities Resource Guides

MU DIFFICULT DIALOGUES PROGRAM

Dialogue Guidelines

Difficult Dialogues: Controversial Subjects in Higher Education

(Establish ground rules that everyone agrees to)

  1. No one or two dominate
    • Be patient and give others a chance to express themselves.
    • Please do not interrupt.
    • Please do not make speeches (limit comments to no more than 1-2 minutes).
    • Frame your comments to allow opportunities for interaction.
    • Generally, once you have spoken, depending on the size of the group, wait for 3-5 other people to speak before speaking again.
  2. Respecting opinions
    • Listen to each other with respect and an open mind, that is, listen to understand.
    • We are not here to convince others to adopt our positions.
    • Disagreement is okay.
    • The goal is not consensus.
    • All perspectives are valued.
  3. Everyone is encouraged to participate
    • Please don’t allow your thoughts and opinions to go unheard.
    • It’s okay to change the subject
  4. Usually moderators are facilitators not participants; however, in the context of a classroom difficult dialogue, the instructor is usually also known as an expert.
    • As facilitators, we most often help sustain the dialogue and tend not to provide data or information.
    • As instructors, we may need to balance our roles as facilitators and experts in deciding when and how to engage impartially in the dialogue.
    • Highly skilled difficult dialogue facilitators should be able to fluidly move between expert and facilitator roles.
  5. Sometimes our best thinking comes after reflection
    • If there is a point you wanted to make, but didn’t have an opportunity, please contact us by e-mail after the forum.
    • Reflection helps bring psychological closure to a dialogue
      How has your thinking about an issue changed?
      How has your thinking about other people’s views changed?
    • Construct statements that reflect the common ground of the group.

Published by the Chancellor's Diversity Initiative, S303 Memorial Union, Columbia, MO 65211   |   PHONE 573-882-5838   |   FAX 573-884-4103   |   E-MAIL diversity@missouri.edu
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Last Updated: April 20, 2011