Constructive Communication Across Differences Series

The purpose of this series is to enhance the capacity of faculty and staff to engage in conversations about challenging, emotionally-laden topics (i.e., race, discrimination, policy, politics, etc.). The skills learned in this series can be applied to the workplace, the classroom, and in interpersonal and community contexts.

Sessions will be held every two weeks and last for approximately two hours to provide sufficient time for discussion and practice. Participants are encouraged to bring real-life situations to the sessions in order to serve as practice and learning opportunities.

We welcome requests for ADA accommodations. Please contact us at diversity@missouri.edu or 573-882-8532.

Pre-registration is required for all sessions. Participants must attend all sessions to earn a Certificate of Completion.

SESSION #1:

Tuesday, April 4, 2017
2-4 p.m.
Student Center 2206 A&B

Active Listening Concepts and Tools

This session will enhance participants’ active listening skills for building empathy and understanding. Participants will learn and practice key active listening skills: deep listening, reflective listening, and opening spaces for dialogue.

SESSION #2:

Tuesday, April 18, 2017
2-4 p.m.
Student Center 2206 B&C

Strategies for Navigating Emotions in Conversations

This session will focus on tools and strategies for navigating discussions that provoke strong emotions. Skills and concepts such as mindfulness, identifying needs and feelings, holding safe spaces for conversations, and asking effective questions will be learned and practiced.

SESSION #3:

Tuesday, May 2, 2017
2-4 p.m.
Student Center 2206 A&B

Collaborative and Deliberative Dialogue

This session will apply skills learned in the previous sessions to practice a model for collaborative and deliberative dialogue. This type of structured dialogue is a process for building collaborative understanding and solutions. This process helps people identify, understand, and discuss diverse values, viewpoints, and issues from a collaborative problem-solving lens.